Overview:
The West African Examination Council (WAEC), is a prominent examination body that conducts assessments across Nigeria and Anglophone countries, granting certificates that hold international equivalence. Given their pivotal role in the education sector, WAEC faced the challenge of expediting result verification while ensuring the credibility of candidate credentials.
Client: West African Examinations Council (WAEC)
Industry: Education
Services: Software development, Application deployment, Infrastructure Solution, Network and Connectivity Solution, Mailing System, Identity Management Solution,
Challenge:
The organization faced several challenges with its IT infrastructure, which had dispersed stand-alone servers that occupied significant space and consumed excessive power. Operations were manual, making them susceptible to failures. Additionally, the organization struggled with separate networks lacking proper IP management, limited network monitoring, and insufficient bandwidth.
The organization encountered further hurdles due to diverse interfaces and technologies, which complicated its IT infrastructure. Notably, there was a lack of a corporate mailing system, hindering efficient communication. Furthermore, the absence of a document management system and a conferencing and collaboration system impacted productivity. Lastly, integration among the various communication silos was lacking, creating further inefficiencies.
Solution:
We deployed our “Integrated System Platform” to ensure better application of ICT solutions to enhance WAEC’s operations. The platform deployed aims to transition, modernize, and integrate WAEC’s legacy and disjointed systems and operations, making them more efficient and cost-effective. The platform combines advanced state-of-the-art infrastructure, network, database, and applications to unify and secure all WAEC processes. The platform reduces the time and resources needed for various tasks and improves the quality and speed of the operational services.
It also connects the branch offices, zonal offices, the HQ office, and WAEC’s development partners. The platform has been operational since 2008 and is regularly updated and upgraded to the latest technology.
Results:
The adoption of Sidmach’s solution brought about transformative advantages for WAEC, revolutionizing its operational landscape. It ensured that their systems operated reliably, minimizing disruptions and downtime. Processes became more streamlined, reducing manual effort and errors while accelerating task completion. This newfound agility enabled WAEC to swiftly respond to evolving market dynamics and changing customer needs.
Furthermore, the implementation bolstered security measures, safeguarding sensitive data against potential cyber threats with advanced encryption and access controls. Management of IT infrastructure became more straightforward, facilitating easier monitoring, control, and optimization. Additionally, the solution introduced a modular approach, enhancing flexibility and scalability for future growth and adaptation.
